Terms and Conditions

1. Acceptance of Terms

These Terms of Use (“Terms”) are a legally enforceable agreement between ClicktoQuery and you. (“ClicktoQuery,” “we,” “us,” or “our”). The terms “User,” “you” and “your” refer to any individual or entity using the websites, applications, and other offerings of ClicktoQuery (collectively referred to as the Platform). Customer refers to a person or a legal entity who posts a question on the Platform. Expert refers to a person who responds to the question on the Platform. Customer and Expert collectively are the Users. Save as an Expert or in an application for appointment as an Expert, which shall be subject to the Expert Agreement. These Terms govern your interaction with the Platform. This involvement may imply self-consent to the measures undertaken in these documents. on the event you do not comply with these limitations, kindly discontinue using the services offered.

2. The Platform

ClicktoQuery is an Internet platform that links users to specialists in several areas via chat or phone. We believe our platform has been made so that you can ask your questions. Be it on legal aspects, health, technical issues, etc. It’s all about you, and that is why we make every effort to enable you to feel that help is there for you whenever you want to seek expert assistance. There is also a provision for the user to give feedback as a way of ensuring that you are well-informed before making a decision.

3. Additional Premium Services

Apart from the standard services it provides, ClicktoQuery also has premium features for individual users. These could be opportunities to view specialized content, receive support on a priority basis, or receive more in-depth consultations. You can check the website for more specific details about these premium services, including prices and availability.

4. Fair Use Policy

In order to respect every user and work efficiently, we have instituted a Fair Use Policy. This is to say that we asked you to use the facilities we provide reasonably and not exploit our services through means such as spamming or harassment or sending so many requests that interfere with the ability of other users to access our service.

5. Modification of Terms of Platform

These Terms and Conditions, which are provided to you, can be changed by us at any time without the burden of providing us with a valid reason. In such cases, it would be reasonable to assume that a message will be delivered either by email or clearly explained
on this platform. It is very important for you to review any updates on our terms since it may affect how you are able to use our services.

6. Eligibility & Account Creation

In order to use ClicktoQuery, you must be an adult of eighteen years or above and possess the capability of entering into a contract that is legally enforceable. While signing up for an account, you assure us that you will provide current and complete information. We take this obligation very seriously because it not only helps us to earn your trust but also enables us to fine-tune our offerings to meet your needs. It is your risk to ensure that you do not disclose your account details to any person or report any such occurrences to any of our staff members.

7. Posts

In ClicktoQuery, there may be instances where you will post a question or initiate comments or other posts. Free expression is encouraged so long as it does not hurt others, and we appreciate your effort. Your posts can be useful in creating discussions that would help other users who may be facing similar problems. But please avoid creating posts that are against our policies. We reserve the right to delete any material which we find to in any way contradict our policies.

8. Prohibitions

Everyone has the right to feel secure in the workplace, so any act that is intended or likely to cause harm or threaten the safety of others is completely disallowed. This includes but is not limited to hate speech, defaming, illicit activities, spreading of rumors etc. Although we acknowledge the importance of this behavior, we encourage every individual to respect the rules and refrain from any breach, as it will certainly result in account blocking or deletion.

9. Fees, Refund, and Cancellation Policy

There are some services offered with the help of ClicktoQuery that could be charged a fee. We wish to be honest about how much we charge. Hence, any such charges will be explained to you in detail before you go ahead with the service. If you want to cancel this service or want a refund, go through the cancellation policy on the website.

10. Proprietary Rights and Limited License

The information provided and the materials used on ClicktoQuery (including text, graphics, and any ‘software’) are owned by ClicktoQuery or are licensed to ClicktoQuery and are subject to copyright, trademark, and other laws related to intellectual property. There shall be no use of our content in any other manner, ensure any regardless manner.

11. Third Party Links & Services

The website of ClicktoQuery may include hyperlinks to websites or external services that are not owned by or controlled by ClicktoQuery. We do not promote or take any liabilities for any of such third party’s websites. We advise you to read such sites and their policies carefully before proceeding further.

12. Duration and Termination of Agreement

In case of your utilization of ClicktoQuery services, you agree to avoid and defend ClicktoQuery, its companies, as well as their officers, directors and employees against any claims, damages, losses or expenses resulting from the use of our services or violation of these Terms. This clause is intended for the benefit of both parties and encourages cordiality within the society.

13. SMS Terms

If you choose to receive SMS notifications from ClicktoQuery, you agree to receive them on the phone number you enter. Basic messaging and data rates may apply. You can unsubscribe from receiving such messages at any time by complying with the instructions incorporated with the messages.

14. Disclaimers

Although we try to do our best in all areas, ClicktoQuery makes no representations or warranties as to the completeness, accuracy, and reliability of the services and content provided on our platform. Any use of and services provided under this agreement is made at the participants’ own risk.

15. Limitation of Liability

ClicktoQuery is not liable for any loss from the user’s use of the platform that is indirect, special, incidental, or consequential in nature.