Privacy Policy

At ClicktoQuery (referred to as "we," "us," or "our"), we value your privacy. Strive to protect it with this Privacy Policy ("Policy"). This document outlines our practices for gathering and using your data while also detailing the options and control you have over how your information is handled. Our company policy covers the data we gather when you engage with us, such as the details shared when visiting our website or any other interactions on the ClicktoQuery Platform,regardless of the device or platform used.

Information we use

We gather information that you choose to provide ClicktoQuery, such as your name, email address, and phone number. Additionally, we automatically gather data when you interact with the Website (like your IP address and device type). When you sign up to use our service or use the Website, you share information about yourself with us. For example, when you set up a user profile ("Profile"), reply to our emails.

How we use customer’s information

  • We use your data for the below purposes 
  • To give you tailored marketing content, such as information about services, we believe could catch your attention.
    To identify security breaches, guard against deceitful actions, and prosecute those.

How we use expert’s information

When you sign up to be an expert at ClicktoQuery, we'll need details to confirm who you are and check if you meet the requirements for being an expert on our platform. This includes your date of birth, social security number, and a valid photo ID or passport. Also, we'll need your resume and info on any licenses or certifications you have.

How we use User Generated Content

We use the content when you communicate with us in any way. Furthermore, we use the content when you ask your questions/queries to ClicktoQuery expert by submitting. We use the content received during the interaction process where you submit your queries and feedback through forms for contact details or profile creation and via email conversations with us and other submissions like reviews and surveys; not to forget when you have conversations with our customer service representatives.

How we use your financial details

ClicktoQuery collects detail, like credit card or PayPalTM information and other relevant data, to handle payments for your purchases and make expert and referral payments to you accordingly using third-party payment processors for payment processing.

How we share your information with Third Party

  • Service Providers & Partners

Any service providers (such as payment processors, fraud detection vendors, service-related technology providers, and survey administrators) that assist us in providing services to you and maintain our websites and databases, manage emails, display content, and track website usage are among the service providers with whom we may share any of the Personal Information mentioned above.

ClicktoQuery partners to whom you have asked for information may receive your details and business-related data so they can promote their products or services to you upon your request for a product or service, from them If you prefer not to share your Personal Information with these companies, please reach out to us using the contact details provided in our "How to Get in Touch"section below.

  • Advertising Agencies & Network

We might disclose your details and commercial data along with usage information to advertising partners who utilize technologies to display targeted ads. At the same time, you are online, and browsing activities are ongoing. We may also share your Personal Information or non-personally identifying data with advertising networks for advertising.

  • Company’s Internal Use

We may use your information in our company’s operations and activities with entities like parent companies and subsidiaries within our corporate family network. Information may be shared in accordance with this Privacy Policy.

Protection of your Personal Data

We will keep your information for as long as needed to meet the objectives stated in this Privacy Policy unless a longer retention period is mandated or allowed by law. We are responsible for keeping the information you share with us for reasons such as processing transactions correctly and handling refunds or chargebacks effectively, detecting fraud, and following laws and regulations related to anti-money laundering in conjunction with our financial partner's operations. Therefore, even if you deactivate/remove your account profile from our system, some data will still be retained to fulfill these obligations.

Privacy Policy Update

This Privacy Policy is subject to change at any time. You will be informed via our service or by other channels if we decide to make significant changes to this privacy statement, and you will have a chance to check the updated version. You consent to be governed by the updated Privacy Policy if you visit or use the website after such changes go into effect.